Today’s Hours

    Volunteer

    Lobby Ambassador/IMAX Theater Usher

    The Maryland Science Center is proud to be the home to the St. John Properties IMAX Theater. This five-story, 38 surround-sound speaker theater plays a variety of IMAX films. Volunteers are needed to ensure guests have the best IMAX experience possible.

    Duties as usher:

    • collect tickts
    • assist guests as they enter and exit theater
    • seat groups
    • observe audiences during shows
    • clean and maintain theater between films

    Help Maryland Science Center guests have the best visit possible. Lobby ambassadors provide visitors with a warm welcome and are on hand to collect ticket stubs and answer questions. This is a great role for volunteers who are at ease interacting with the public and have excellent customer service skills.

    Duties as lobby ambassador:

    • welcome guests, hand out map guides, and provide general information in front harbor lobby
    • collect tickets as guests enter the science center and ensure guests are wearing the day’s colored wristband
    • act as quasi-security for the front harbor lobby to ensure visitor safety and satisfaction
    • roam exhibit floors, answer questions, and ensure guests are having a safe and pleasant science center experience
    • refer complaints in a courteous manner to the manager of the day

    Required skills:

    • excellent communication and customer service skills; at ease with people
    • dependability
    • ability to exhibit great patience with school-aged children and their adult chaperones

    Physical Requirements:

    • ability to stand and walk for extended periods of time
    • ability to use stairs both inside theater and on Science center floor
    • comfortable working in low lighting (usher work)

    Training:

    Provided by Guest Services

    Schedule:

    Four-hour shifts are available Tuesday-Sunday, occasional evening shifts may be available.