Today’s Hours

Volunteer

Lobby Ambassador/IMAX Theater Usher

The Maryland Science Center is proud to be the home to the St. John Properties IMAX Theater. This five-story, 38 surround-sound speaker theater plays a variety of IMAX films. Volunteers are needed to ensure guests have the best IMAX experience possible.

Duties as usher:

  • collect tickts
  • assist guests as they enter and exit theater
  • seat groups
  • observe audiences during shows
  • clean and maintain theater between films

Help Maryland Science Center guests have the best visit possible. Lobby ambassadors provide visitors with a warm welcome and are on hand to collect ticket stubs and answer questions. This is a great role for volunteers who are at ease interacting with the public and have excellent customer service skills.

Duties as lobby ambassador:

  • welcome guests, hand out map guides, and provide general information in front harbor lobby
  • collect tickets as guests enter the science center and ensure guests are wearing the day’s colored wristband
  • act as quasi-security for the front harbor lobby to ensure visitor safety and satisfaction
  • roam exhibit floors, answer questions, and ensure guests are having a safe and pleasant science center experience
  • refer complaints in a courteous manner to the manager of the day

Required skills:

  • excellent communication and customer service skills; at ease with people
  • dependability
  • ability to exhibit great patience with school-aged children and their adult chaperones

Physical Requirements:

  • ability to stand and walk for extended periods of time
  • ability to use stairs both inside theater and on Science center floor
  • comfortable working in low lighting (usher work)

Training:

Provided by Guest Services

Schedule:

Four-hour shifts are available Tuesday-Sunday, occasional evening shifts may be available.