Today’s Hours


Lobby Ambassador/IMAX Theater Usher

The Maryland Science Center is proud to be the home to the St. John Properties IMAX Theater. This five-story, 38 surround-sound speaker theater plays a variety of IMAX films. Volunteers are needed to ensure guests have the best IMAX experience possible.

Duties as an Usher:

  • Collect tickets and assist guests as they enter and exit theater
  • Assist seating large groups
  • Clean and maintain the theater between films
  • Help Maryland Science Center guests have the best visit possible.

Lobby ambassadors provide visitors with a warm welcome and are on hand to collect ticket stubs and answer questions. This is a great role for volunteers who are at ease interacting with the public and have excellent customer service skills.

Duties as a Lobby Ambassador:

  • Welcome guests, hand out map guides, and provide general information
  • Scan tickets as guests enter the science center and ensure guests are wearing the day’s colored wristband
  • Act as quasi-security for the front harbor lobby to ensure visitor safety and satisfaction
  • Roam exhibit floors, answer questions, and ensure guests are having a safe and pleasant science center experience
  • Refer complaints in a courteous manner to the manager of the day

Required Skills:

  • Excellent communication and customer service skills; at ease with people
  • Dependability
  • Ability to exhibit great patience with school-aged children and their adult chaperones

Physical Requirements:

  • Ability to stand and walk for extended periods of time
  • Ability to use stairs both inside theater and in exhibits
  • Comfortable working in low lighting (usher work)


Provided by Guest Services


4-hour shifts are available Wednesday-Sunday.

Minimum Commitment:

Two consistent 4-hour shifts per month, for a minimum of three months. A willingness to volunteer for additional hours is always welcome!


Please contact our Volunteer Coordinator, by phone 410-779-1627  or email volunteers@mdsci.org to find out if the position you’re interested in is accepting volunteers at this time.

To apply for a volunteer position, please download and fill out the adult volunteer application and return by email to volunteers@mdsci.org.